Contact Diptyque

Contact Diptyque for fragrance gift planning.

Use this page when a gift project needs a real recommendation rather than a generic product list. The studio can help with candle set direction, diffuser planning, retail counter edits, corporate gift batches, wedding welcome rooms, and personal milestone gestures.

Studio desk

120 Fragrance Market Lane, New York, NY 10012

Appointments are scheduled around scent table availability.

Working hours

Monday to Friday, 9:00 AM to 6:00 PM Eastern.

Event briefs can be sent anytime through the request form.

A useful fragrance request usually includes more than a product name. Tell us whether the gift will be used at home, placed in a hospitality room, sold through a boutique counter, sent to clients, or presented at an event. If you already know a scent direction, mention floral, woody, citrus, green, amber, smoky, or gourmand preferences. If you are unsure, describe the atmosphere you want: fresh and bright, calm and spa-like, warm and evening-led, festive and generous, or quietly luxurious. For larger programs, include target quantity, delivery window, destination region, packaging expectations, and whether recipient names or message cards are required. These details help the studio reply with practical next steps instead of a generic catalog note.

You can also contact us when a current assortment feels too broad. The studio can narrow options into a short list for one room, one scent family, or one recipient group. If your project involves a boutique counter, tell us how much shelf space is available and whether staff need simple talking points. If it involves hospitality, mention whether open flame is appropriate or whether a diffuser-led plan would be safer. If it involves client gifting, share the tone of the relationship so the recommendation feels polished without becoming impersonal.

Send a brief

The most useful requests include context.

Tell us who will receive the gift, where the fragrance will be used, when it needs to arrive, and whether the presentation should feel personal, retail-ready, or business-formal. Those details let Diptyque respond with a format recommendation instead of a long list of products.